Privacy Policy
Last Updated: October 28, 2026
1. Introduction
Welcome to ROYAL FURS.
ROYAL FURS is operated by UAB MIRQUURIUS LT, a company registered in Lithuania, European Union.
We are committed to protecting your privacy and handling your personal information responsibly, transparently, and in accordance with applicable data protection laws, including the European Union General Data Protection Regulation (GDPR).
This Privacy Policy explains how we collect, use, store, protect, and share personal information when you visit our websites, purchase products, place bespoke orders, or contact us.
This policy applies to:
This Privacy Policy applies to https://royalfurs.eu and explains how ROYAL FURS collects, uses, stores, and protects personal information.
2. Data Controller and Contact Information
Business Name: ROYAL FURS
Legal Entity: UAB MIRQUURIUS LT
Company Registration Number: 303020317
Registered Address: Vilties g. 4, LT-31118 Visaginas, Lithuania
Country: Lithuania, European Union
Email: info@royalfurs.eu
Websites:
UAB MIRQUURIUS LT is the data controller responsible for personal information processed through these websites, except where another organisation acts as an independent controller.
For privacy-related enquiries or requests concerning your personal information, please contact info@royalfurs.eu.
3. Personal Information We Collect
Depending on your interactions with our websites, we may collect the following categories of personal information:
Personal and Contact Information
- Full name
- Email address
- Telephone number
- Billing address
- Shipping address
Order and Transaction Information
- Products purchased
- Order numbers and purchase history
- Order values and currencies
- Payment status and transaction references
- Shipping and delivery information
- Returns, refunds, and customer service records
Bespoke and Custom Order Information
- Clothing sizes and body measurements
- Product preferences
- Customisation instructions
- Information voluntarily provided to manufacture personalised products
Technical Information
- IP address
- Browser type and version
- Device and operating system information
- Website activity and navigation information
- Cookies and similar technologies
Communications
- Customer enquiries
- Emails and messages
- Customer support correspondence
- Product reviews and feedback voluntarily submitted
We collect personal information directly from you, automatically through website technologies, or from service providers involved in processing orders and payments.
4. How We Use Your Personal Information
We process personal information for the following purposes:
- Processing and fulfilling orders
- Manufacturing bespoke and custom-made products
- Processing payments
- Arranging domestic and international shipping
- Preparing customs and shipping documentation
- Communicating about purchases and deliveries
- Providing customer support
- Processing returns, refunds, and complaints
- Preventing fraud and unauthorised transactions
- Maintaining website functionality and security
- Meeting tax, accounting, and legal obligations
- Improving our websites and customer experience
- Sending promotional communications where legally permitted
We do not use personal information for purposes incompatible with those described in this Privacy Policy without an appropriate legal basis.
5. Legal Basis for Processing Personal Data
Under the GDPR, we rely on the following legal bases:
Performance of a Contract
We process information necessary to accept orders, manufacture products, process payments, arrange deliveries, and provide customer services.
Compliance with Legal Obligations
We process certain information to comply with tax, accounting, customs, consumer protection, and other applicable legal requirements.
Legitimate Interests
We may process information to maintain website security, prevent fraud, respond to customer enquiries, manage disputes, and improve business operations, provided our interests do not override your rights and freedoms.
Consent
Where required, we obtain consent for optional cookies, marketing communications, and other processing activities that depend on consent.
You may withdraw your consent at any time without affecting the lawfulness of processing carried out before withdrawal.
6. Payment Processing and Security
Our websites use WooCommerce and may offer payment processing through WooPayments, Stripe, and other available payment service providers.
When you make a payment, the payment provider may collect and process information necessary to authorise and complete the transaction.
ROYAL FURS does not intentionally store complete payment card numbers or card security codes on its website servers.
We may retain payment transaction identifiers, amounts, dates, payment statuses, and other necessary records for accounting, order management, fraud prevention, and legal compliance.
Payment providers may act as independent data controllers for certain processing activities and maintain their own privacy policies.
7. Shipping, Delivery, and Customs
We ship products internationally.
To fulfil orders, we may share necessary personal information with:
- Postal and courier companies
- Shipping and logistics providers
- Customs brokers
- Customs and border authorities
- Other parties directly involved in delivery
The information shared may include your name, delivery address, telephone number, email address, order description, and other information required for shipping or customs clearance.
Where international shipping requires personal information to be transferred outside the European Economic Area, we process such transfers in accordance with applicable data protection requirements.
8. Cookies and Similar Technologies
Our websites use cookies and similar technologies to provide essential website functionality and, where enabled, analytics and marketing services.
These technologies may be used to:
- Maintain shopping carts
- Enable secure checkout
- Support customer accounts
- Remember website preferences
- Prevent fraud and unauthorised activity
- Measure website performance
- Analyse visitor activity where permitted
Strictly necessary cookies may be used without consent where allowed by applicable law.
Non-essential analytics, advertising, and tracking cookies are used only where an appropriate legal basis exists and any required consent has been obtained.
Where consent is required, visitors must be able to accept, reject, or change their preferences.
You may also manage cookies through your browser settings.
Disabling certain essential cookies may affect shopping cart, account, or checkout functionality.
9. Third-Party Services
To operate our online stores, we may use third-party services, including:
- WooCommerce for online store functionality
- WooPayments and Stripe for payment processing
- Website hosting and security providers
- Email communication services
- Shipping and logistics companies
- Website analytics services, where enabled
- Advertising and marketing services, where enabled
These providers may process personal information only as necessary for their services or for purposes for which they act as independent controllers.
Where required, we use appropriate data processing agreements and safeguards.
We do not sell customer personal information.
10. International Data Transfers
ROYAL FURS is based in Lithuania and serves customers worldwide.
Some service providers may process personal information outside Lithuania or the European Economic Area.
Where GDPR applies, international transfers are conducted using an applicable adequacy decision, Standard Contractual Clauses, or another lawful transfer mechanism.
Additional information about applicable safeguards may be requested by contacting us.
11. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes described in this Privacy Policy or comply with applicable legal requirements.
Retention periods depend on the type of information and the purpose of processing.
Order and financial records may be retained for periods required by Lithuanian tax, accounting, and commercial legislation.
Customer correspondence may be retained where necessary to handle orders, warranty claims, disputes, or other legitimate business matters.
Information collected on the basis of consent is retained only while a valid legal basis exists or until the applicable retention period expires.
When personal information is no longer required, we take reasonable steps to delete or anonymise it, unless continued retention is legally required.
12. Your Rights Under GDPR
If GDPR applies to the processing of your personal information, you may have the following rights:
Right of Access
Request confirmation of whether we process your personal information and obtain access to that information.
Right to Rectification
Request correction of inaccurate or incomplete personal information.
Right to Erasure
Request deletion of personal information where the applicable legal conditions are met.
Right to Restrict Processing
Request restriction of processing in certain circumstances.
Right to Data Portability
Request personal information in a structured, commonly used, machine-readable format where applicable.
Right to Object
Object to certain processing activities, including direct marketing.
Right to Withdraw Consent
Withdraw previously given consent at any time.
Right to Lodge a Complaint
Submit a complaint to a competent data protection supervisory authority.
To exercise your rights, contact:
We will respond within the time limits required by applicable law, generally within one month under the GDPR, subject to permitted extensions.
13. Data Protection Authority
If you believe your personal information has been processed unlawfully, you have the right to lodge a complaint with the relevant supervisory authority.
In Lithuania, the supervisory authority is:
State Data Protection Inspectorate (Valstybinė duomenų apsaugos inspekcija)
Website: https://vdai.lrv.lt
You may also contact another competent supervisory authority in the European Economic Area.
14. Data Security
We implement reasonable technical and organisational measures designed to protect personal information against unauthorised access, accidental loss, misuse, alteration, and disclosure.
These measures may include:
- Encrypted HTTPS connections
- Restricted administrative access
- Secure payment processing
- Website security and access controls
- Software updates and maintenance
- Appropriate access restrictions for customer records
Although we take reasonable security precautions, no method of electronic transmission or storage is completely secure.
15. Customer Accounts
Customers may be able to create accounts on our websites.
Account information may include names, contact details, addresses, and order history.
Customers are responsible for maintaining the confidentiality of their login credentials.
Customers may request deletion of their accounts and associated personal information, subject to legal obligations requiring the retention of certain transaction records.
16. Marketing Communications
We may send promotional emails or other marketing communications where you have consented or where otherwise permitted by applicable law.
You may unsubscribe from promotional communications at any time using the unsubscribe link provided or by contacting us.
Unsubscribing from marketing does not prevent us from sending necessary transactional messages concerning existing orders.
17. Children’s Privacy
Our websites are intended for individuals who are legally permitted to enter into purchase agreements.
We do not knowingly collect personal information directly from children for independent marketing purposes.
If we become aware that information has been collected from a child unlawfully, we will take appropriate steps to delete or otherwise lawfully handle that information.
18. Automated Decision-Making
ROYAL FURS does not independently use solely automated decision-making that produces legal or similarly significant effects on customers.
Payment providers may use automated fraud prevention and transaction monitoring systems according to their own privacy policies and applicable laws.
19. Third-Party Websites
Our websites may contain links to external websites and services.
We are not responsible for the privacy practices or content of third-party websites.
We encourage visitors to review the privacy policies of external services before providing personal information.
20. Information Required for Purchases
Certain personal information is necessary to process purchases, provide customer support, manufacture custom products, and arrange deliveries.
If required information is not provided, we may be unable to fulfil an order or provide the requested service.
Optional information is not required unless specifically indicated.
21. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in legal requirements, website technologies, business operations, or service providers.
The updated version will be published on our websites with a revised effective date.
Where required by law, we will provide additional notice or obtain consent for material changes.
22. Contact Information
For questions regarding this Privacy Policy, personal information, or your data protection rights, please contact:
ROYAL FURS
UAB MIRQUURIUS LT
Company Registration Number: 303020317
Vilties g. 4
LT-31118 Visaginas
Lithuania, European Union
Email: info@royalfurs.eu
Websites: https://royalfurs.eu/